Lucy Suchman

How did the work of Lucy Suchman change the way we understand whether or not the technology we design works for people?

• Lucy Suchman’s Impact in Reshaping Usability
  by Janette Olmiala
  March 12, 2024
  Lucy Suchman began her research at Xerox PARC, observing how people interacted with new office technologies. She witnessed the shortcomings of systems that failed to integrate into existing workflows and the negative impact it had on its users. She challenged the simplistic notions of usability, defining what constitutes a successful interaction between a human and… Read more: Lucy Suchman’s Impact in Reshaping Usability
• Lucy Suchman and contributions to Technology in real world usage
  by Grace Cao
  March 11, 2024
  Lucy Suchman’s dedication as an anthropologist and researcher towards the relationship between technologies’ abstract models that idealize the user’s interaction with a system with the real world user’s realistic interaction that often diverges from expectations as well as the concept of participatory design had made groundbreaking impact on the industry’s understanding on recognizing whether or… Read more: Lucy Suchman and contributions to Technology in real world usage
• Lucy A. Suchman’s views on human-machine interaction
  by Dave Zheng
  February 28, 2024
  The article presents Lucy A. Suchman’s view that interactions between humans and machines occur in specific contexts, rather than unfolding in a pre-programmed, step-by-step manner as if following a predetermined script. She believes that humans modify their actions based on the current environment and situation. For instance, in the case study of a printer, people… Read more: Lucy A. Suchman’s views on human-machine interaction
• From Machines to Humanity: Lucy Suchman’s Impact on Designing Technology with People in Mind
  by Hannah He
  February 27, 2024
  Lucy Suchman change the way we understand technology we design because her works beliefs in understanding technology in social and cultural contexts. In other words, there is a link between technology and human-beings. Before her belief, people aren’t making connection between the two, not to mention design device that really work for people. She comes… Read more: From Machines to Humanity: Lucy Suchman’s Impact on Designing Technology with People in Mind
• Technology Use In Its Situated Context: Lucy Suchman’s Impact On the Field of Human-computer Interaction
  by Lynn Lin
  February 27, 2024
  Lucy Suchman’s contribution to the field of interaction design has been to provide many designers since then with a way to evaluate the effectiveness of technology, such as flexibility, user-centered, social aspects. Her book “Plans and Situated Actions” is well worth reading and studying for both designers and users of interaction design. Her book “Plans… Read more: Technology Use In Its Situated Context: Lucy Suchman’s Impact On the Field of Human-computer Interaction
• Designing with the User in Mind: Integrating Insights from the Xerox Star and Lucy Suchman
  by Ziqi Zhang
  February 24, 2024
  Reflecting on the development of the Xerox “Star” system, I’m inspired by its role in shaping human-computer interaction (HCI) and making technology more accessible. This history sets the stage for appreciating Lucy Suchman’s transformative work on HCI. My Perspective on Lucy Suchman’s ContributionsAs I delve deeper into my studies, I’m struck by the transformative impact… Read more: Designing with the User in Mind: Integrating Insights from the Xerox Star and Lucy Suchman