Information Architecture


Information Architecture (IA) focuses on organizing, structuring, and labeling content in an effective and sustainable manner. The goal is to help users find information and complete tasks. IA exists at the center of users, context, and content.

I used to design a KIOSK, including site map design, Task flow design, Figma design interface, user testing, etc. The information architecture (or Intranet) has two main components: the identification and definition of site content and functionality. The underlying organization, structure, and terminology define the relationship between site content/and functionality. I don’t think I have only done a complete IA, but I think I have a basic understanding of the process of making IA.

To make IA, I first need to conduct customer research, which is to understand the needs of users. The second is reviewing and updating content. Once I know what users want, we can update the content of existing sites and list it. The main activities in this phase are content inventory and content review. Next comes the application of card classification for content classification, where all types of content must be categorized and have proper names that do not confuse users.

Building a website hierarchy for user-friendly navigation is the next thing to do. Every website or application needs a reliable navigation system that helps users find what they need. Once I have the results of the card classification activity, I will understand how to present and classify the content. Then create a UI prototype, such as Wireframing, for future development. Finally, there is testing and improvement. I can carry out testing activities at different stages of the design process to guide designers and refine IA. They are often part of the research phase.

Work Cite

“How to Create Information Architecture for Web Design.” AltexSoft,‌

Sharma, Rohit. “Understanding the World of Digital Design: UX, UI, IA, and IxD Explained -.” TechGenies, 8 June 2021,‌

UI design focuses on the elements of a website or app and how they work together to ease and simplify the user’s interaction. IA focuses on how information on a given app or website is structured. IxD advocates for the user to create intuitive, easy-to-use, and accessible designs.

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About the author

Tingyi Li