{"id":995,"date":"2024-10-29T17:15:05","date_gmt":"2024-10-29T17:15:05","guid":{"rendered":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/?p=995"},"modified":"2024-10-29T17:15:36","modified_gmt":"2024-10-29T17:15:36","slug":"lucy-suchmanm-2","status":"publish","type":"post","link":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/silicon-age\/suchman\/lucy-suchmanm-2\/","title":{"rendered":"Lucy Suchman"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Lucy Suchman\u2019s work at Xerox helped us see that for technology to really work, it has to make sense in people\u2019s everyday lives, not just in the way designers imagine it should. Watching how copier operators struggled with confusing instructions showed that real users don\u2019t always follow the steps designers expect\u2014they interact with technology in their own ways, often trying to \u201cfigure it out\u201d as they go. Her insights pushed designers to think beyond just creating a tool that functions technically and to consider whether it\u2019s genuinely easy and helpful for people to use in real life. This way of thinking, called human-centered design, helps ensure that technology feels intuitive, adaptable, and designed around real users\u2019 needs and habits. Her insights encourage us to consider not just whether technology \u201cworks\u201d technically, but whether it genuinely works for the people intended to use it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lucy Suchman\u2019s work at Xerox helped us see that for technology to really work, it has to make sense in&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-995","post","type-post","status-publish","format-standard","hentry","category-suchman"],"_links":{"self":[{"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/posts\/995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/comments?post=995"}],"version-history":[{"count":2,"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/posts\/995\/revisions"}],"predecessor-version":[{"id":997,"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/posts\/995\/revisions\/997"}],"wp:attachment":[{"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/media?parent=995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/categories?post=995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.interactiondesignhistory.com\/Fall2024\/wp-json\/wp\/v2\/tags?post=995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}